A vulnerable great-grandmother is being evicted from her care home after her daughter made an “unauthorised window visit”.
Dementia-stricken Elizabeth Bow, 78, has been told she must vacate Aspen Hill Village in Leeds, leaving her daughter Denise Hobbs, distraught and searching for a new home.
Denise told the Daily Express : “My mum is being evicted just because I love her and want to see her.”
Denise claims that the care home has said it is evicting the former nurse because she breached visitation policy by trying talk to her frail mother through an open patio door.
The family must now find new accommodation for Elizabeth, affectionately known as Anne, just weeks before Christmas.
Denise said: “I am anxious, upset, angry and bewildered – we just don’t know where mum is going to go yet. She is aware something is going on but whether she understands…”
Anne, a great-grandmother of 12, worked as an auxiliary nurse at Stirling Hospital in her native Scotland and later in a care home in Scarborough.
She moved into Aspen Hill on April 29 during the height of the Covid crisis after the family was told she could have a room with patio window and visits would be allowed.
Denise or one of her four sisters visited every day and staff would open the patio window so they could see her.
Last month however, Denise visited her mum without the home's authorisation.
Denise claimed: “During a visit on October 4, mum’s patio door was open so I went straight to it. After a couple of minutes a nurse and the senior carer were in the room. They told me I wasn’t allowed to be there.
“Seeing my mum lying in her bed, knowing she had not been out of her room for any interaction or fresh air for 39 days, I became upset…and through tears asked if my mum was now a prisoner. I now stand accused of making staff anxious, which is preposterous.”
Aspen Hill Village director Dr Shahz Ahmed said: “We categorically refute any suggestion this was a revenge eviction because Mrs Moreton [Anne’s daughter] raised concerns on a Facebook site.
"We operate an open door policy and the manager welcomes all residents and their families to raise concerns directly. Unfortunately, our continued reasonable requests to adhere to our visiting policy…has led to an irreconcilable breakdown in our relationship with Mrs Bow’s family.”
Jayne Connery, director of Care Campaign for the Vulnerable, said: “We are calling for an independent review on every eviction served in care homes.”