A mum was left raging after ordering a McChicken Sandwich – she claims it was delivered with a bite taken out of it.
Nadia Johnson placed an order at the drive-thru of the Bolwell branch of McDonald’s in Nottingham.
But, when the hungry mum opened the box of her chicken sarnie she was shocked to see someone had already been munching on her meal.
After buying the food on Saturday, Nadia went inside to complain.
McDonald’s launched an investigation into her claim that someone had left a “bite mark” in the burger.
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However, they state that they found no evidence of tampering by staff members.
Nadia, 21, told the Nottingham Post that she wasn’t offered a refund on the meal.
She was later given a McChicken Sandwich meal and a free McFlurry, but says the manager did not offer her any money back.
Nadia commented: “The burger came obviously with the bite mark in it with lettuce and mayo."
She continued: "It wasn't even my order that I ordered.
"It made me feel sick, in the nicest way possible I could not even eat my burger that they gave me afterwards."
Officials say that they reviewed their CCTV but found no evidence that a staff member had bitten into the burger.
They examined video from before Nadia arrived in branch and said no staff member was seen to act inappropriately.
A spokesman for McDonald’s said: “We place great importance on food accuracy and it’s disappointing when these standards aren’t met.
“We’d encourage any customer to raise their order concerns with our Customer Services Team who will always endeavour to try and find a satisfactory resolution.”
Nadia’s partner, Braden Bradford, 25, says the mishap has put him right off of McDonald’s.
He said: “It was just a really bad experience to be honest – she couldn't eat her food, she lost her appetite.”